Legal · v2026-07-22
Privacy Policy
This policy is a plain-language working document. It should be reviewed by qualified legal counsel before public launch.
Known & Building respects your privacy. This policy explains what we collect, how we use it, and the choices you have.
Information We Collect
- Account: name, email address, authentication data.
- Career content: résumé text, career answers, uploaded documents, and any materials generated on the platform.
- Billing: handled by Stripe. We store subscription status, plan, and renewal dates — never your card number.
- Usage: device, browser, and interaction data for security and product improvement.
How We Use It
To operate and improve the Executive Career Intelligence platform, generate your career materials with AI assistance, process payments, prevent fraud, and communicate with you about your account.
Sharing
We do not sell your data. We share limited data with service providers who help us operate: hosting, payments (Stripe), email delivery, and AI providers who process your inputs to generate deliverables. Each is bound by contract.
Data Retention
We retain your account content while your membership is active and for a reasonable window after cancellation so you can reactivate. You may request deletion at any time by emailing support; we will remove your personal information after verifying your request.
Your Rights
You can request access, correction, export, or deletion of your data by emailing support@knownandbuilding.com.
Security
We use industry-standard controls — encrypted transit, row-level database security, and least-privilege access.
Contact
Privacy questions: support@knownandbuilding.com.